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  1. Your biggest NEFF questions answered

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    Whether you want to double check your cleaning methods or need more information on how to use a function, our friendly support team is always on hand to answer your questions. Understanding how to best use and care for your NEFF appliances will ensure you get the most out of them for many years (and family meals) to come.

    Here are some of the biggest questions we’re often asked by people who own NEFF appliances:

    How do I clean an induction cooktop?

    Your induction cooktop is made from a strong ceramic-glass. However, you will still need to properly care for it to ensure it has a long lifespan. Clean your hob after every use to prevent food deposits from being burnt on, but wait until the residual heat indicator has turned off. Wipe it with a damp dish cloth and dry it with a towel to prevent limescale build up.

    You should only use cleaning products that have been specifically designed for use on induction cooktops. Never use undiluted washing liquid, abrasive cleaners, scouring pads, high pressure cleaners, or harsh cleaning agents such as oven sprays or limescale removers.

    For stubborn dirt or built up food, you can purchase a glass scraper from most of our retailers.

    What is the best setting for crispy pastry in my oven?

    Our CircoTherm® Intensive function is ideal for anything needing a crisp underside. This function uses a combination of hot air and bottom heat.

    What is the Pyrolytic Self-Cleaning function?

    The Pyrolytic Self-Cleaning function blasts spillages in your oven at a high temperature, this creates a perfectly clean oven and a residue of fine ash that can be easily wiped away. This means you’ll spend less time cleaning and more time cooking. This feature is not available in all ovens, check the specifications in your user manual to see if this feature is available.

    What type of pots should I use on an induction cooktop?

    Our induction cooktops will only work if you use ferromagnetic cookware created for induction cooking. This includes cookware made from enamelled steel, cast iron or special induction-compatible cookware made from stainless steel. Thin steel, aluminium, glass, earthenware and copper cookware should not be used on our induction hobs.

    You can check whether your cookware is suitable using our Cookware Check function on the induction cooktop. Refer to your user manual for further instructions on how to check your cookware.

    Do I still need to use a water bath to steam?

    If you are accustomed to using a water bath in some of your bakes, then our FullSteam® ovens will definitely make your life easier. If you have purchased a NEFF FullSteam or VarioSteam oven, then these functions can replace your usual water bath in your bakes. Click here for more information about FullSteam vs VarioSteam ovens.

    How long is my warranty?

    Your kitchen appliances are a long term investment and we know our customers expect the best, which is exactly what we deliver. We back up this commitment with a guaranteed 4-year warranty on all appliances, including all parts and labour.

    Have more questions about your NEFF appliances? Add them to our Facebook post and we’ll be sure to answer them in the future or book in for a NEFF demonstration to have all your questions answered by an expert on the spot.

  2. Cook salmon and cake at the same time? Find out how this is possible

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    Even if you plan your menu meticulously, if your oven can only cook one thing at a time it can mean a full day (or more) in the kitchen.

    When you purchase a NEFF oven, you’re able to cut the cooking time down and cook multiple things at once thanks to NEFF’s exclusive CircoTherm® function.

    In other words, you can bake a cake and a piece of salmon in the same oven, at the same time, without the flavours intermingling. How? Read on to find out!

    What is CircoTherm®?

    CircoTherm® is a feature available in that allows you to cook on all four levels of the oven simultaneously without any of the flavours mingling. That means you can cook a piece of fresh fish and bake a batch of cookies at the same time without ruining your sweet dessert.

    Don’t believe us? Try baking chocolate pear dessert cake with chocolate sauceat the same time as our baked teriyaki salmon fillets – we guarantee the flavours won’t mix.

     

    How does CircoTherm® work?

    Using the powerful EfficientSilentDrive motor, air is drawn in from the oven and evenly distributed between the levels. With a powerful rear wall heating element and unique fan, it has been designed to ensure optimal heat distribution throughout the oven cavity, resulting in even cooking on all levels.

    Whether it’s perfecting our roast pumpkin, feta and sage quiche or baking a hearty dessert for your next diner party, like our lemon and blueberry dump cake, CircoTherm® enables you to cut down on time and mess and enjoy what’s important – the food (and the people you’re sharing it with)!

    What are the other benefits of CircoTherm®?

    NEFF’s CircoTherm® ovens come with a PowerBoost function that can further speed up your cooking times by eliminating the need to preheat your oven. Simply prepare your food, put it in and start the oven. That’s it!

    Say goodbye to blind-cooking bases

    If soggy bottoms plague your baking attempts, CircoTherm® Intensive has got you covered whether you’re preparing a pizza or baking a pie. In fact, it can eliminate the need to blind bake your favourite pie recipes entirely! CircoTherm® Intensive uses a combination of the optimal heat distribution with bottom heat, which is ideal when you’re looking for crispy bottoms from your baking. Try it when making our delicious lemon meringue pie – it won’t !

    Want to learn more about CircoTherm® and the other NEFF-exclusive functions available? Register your interest in a free NEFF cooking demonstration. Open to new, existing and potential NEFF customers, have all your questions answered by a NEFF expert as they prepare you a delicious meal.

    About NEFF    

    NEFF is a German-engineered kitchen appliance brand, with a product range that includes ovens, cooktops, rangehoods, coffee machines and dishwashers designed to make life in the kitchen a daily pleasure. For people who love to cook, NEFF gives you the tools to creative meaningful connections, express your creativity and make memories. Because real life happens in the kitchen.    

    Learn more about NEFF here. 

  3. Why you should attend a NEFF product demonstration

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    When you make the leap to purchase any kitchen appliance, you’re making a long term commitment. Many factors likely influenced your buying decision, but we find that a lot of our customers are drawn to NEFF for the cutting edge, unique features of our products. Unfortunately, those same customers tend to fall back on old habits and as a result they aren’t using their appliance to its full capabilities. Here are four reasons to attend a NEFF product demonstration.

    Get tips and tricks for using your appliance

    Any piece of new technology comes with a learning curve. For some people, you’ll flick through the instructions once and try to wing it from there. For others, those instructions are always close at hand and as well-worn as your favourite paperback. The problem for many is that this method often only helps you to learn a single function at a time, with a long period between uses.

    In a NEFF product demonstration, you’re taken through various appliances, settings and recipes with the option to get hands-on so you can learn even better. Take notes to remember your favourite tips and create your own quick access guide for your favourite recipes!

    Ask an expert all your burning questions

    Maybe one of your recipes just never quite turns out right, or you’re hesitant to try using your steam functions in case you ruin your whole meal. Our free NEFF product demonstrators are not just experts when it comes to all things NEFF, but they all come from cooking backgrounds. Whether they’re experienced chefs or trained cooks who focus on recipe development, they’re knowledgeable when it comes to your kitchen.

    Get recipe inspiration

    Speaking of our highly trained demonstrators, if you need some fun, unique and simple ways to make amazing meals using your NEFF appliances, the demonstrations will spark your foodie fire.

    Recreate the recipes you make during your NEFF demonstration or use your newfound knowledge of your NEFF appliance to make one of the delicious recipes from The NEFF Kitchen.

    Fall back in love with your appliance

    Those old habits we mentioned? We all fall back on them from time to time. Sometimes you forget the benefits of the functions you fell in love with, or use a basic setting when the back of your mind is screaming at you to switch on VarioSteam.

    When you attend one of our NEFF Product Demonstrations, you’ll fall back in love with your appliance. You’ll be excited by tricks and tips you never thought of, inspired to try making something you usually buy from the store, or even become more adventurous with your meal planning. Plus, did we mention all the delicious food you get to eat?

  4. 4 reasons every home chef needs a NEFF oven

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    Designed by people who are passionate about food and love cooking, our ovens help take the stress out of the kitchen so you can focus on creating great food. Failed pavlova’s, soggy bases and overcooked meat will be a thing of the past. With a NEFF oven your recipes suddenly become foolproof, and here’s why:

    1. The world-famous disappearing door

    Get closer to your cooking with our patented Slide&Hide® oven door. It tucks smoothly away under the oven, giving you unimpeded access to baste and taste as you go. It’s also perfect for smaller kitchen spaces and a feature unique to NEFF.

    2. Get professional steam techniques at home

    Leading the growing trend toward steam cooking at home, NEFF ovens provide options for both full steam cooking – which uses 100% steam – and added steam cooking, which gives dishes the perfect amount of moisture by injecting steam alongside hot air. Our range even includes a full-size, full-function oven with all steam options.

    3. Cook different dishes in one oven with no flavour transfer

    Cooking a three-course meal but short on time? Need to cook your meat and sides at the same time? CircoTherm® lets you cook on up to four levels at once without mixing flavours, so fish, meat and dessert are not a problem. It’s an entertainer’s dream.

    4. A brand you can trust – German engineered with a 4 year warranty

    The NEFF recipe is 140 years in the making. NEFF was founded in 1877, in Baden-Wurttemberg, Southern Germany. Our ovens are made in Germany, in our state-of-the art factory in Bretten and because we know our customers expect the best that’s exactly what we deliver. We back up our commitment with our guaranteed 4 year warranty.

     

  5. Why you need a NEFF coffee machine

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    A great cup of coffee in the morning can be the difference between a wonderful day and one that makes you want to crawl back under the covers before lunch time. For most of us, that first cup of coffee comes from our favourite local café, but with the NEFF coffee machine you can have a barista-worthy brew before you’ve even put your pants on.

    Whether you’re currently in the process of renovating your kitchen or simply want to be able to brew a better cup of coffee in your own home, we have 8 great reasons you need a NEFF coffee machine.

    It can free up bench space

    The NEFF coffee machine is built-in, so it doesn’t take up space on your already cluttered bench top. This is especially great news for people with small kitchens where bench space is at a premium who don’t want to be pulling their coffee machine out of the cupboard every morning.

    You can enhance your bean blends with the best temperature

     The brewing temperature of coffee should be between 90-95°C to achieve the optimal aroma extraction. The unique SensoFlow system always heats the water to this temperature for simple, fast and completely irresistible coffee every time.

    It can help you find your perfect coffee

    Most of us have been drinking the same coffee since we first discovered the dark drink, but we might be missing out on our perfect brew by not experimenting. With the NEFF coffee machine, you can sample different coffee types until you find one that is right for you – or you can switch it up and try something new.

    You don’t need any special skills to get the perfect foam with the NEFF coffee machine

    For those wanting a deliciously creamy milk froth crown for their coffee, the CreamCentre blends milk, steam and air to create perfect foam without the need for you to develop any special skills.

    It can blend in with the rest of your kitchen

    With its sleek design the NEFF coffee machine is at home in any kitchen – and that goes double if you’ve already got other NEFF appliances. Since it doesn’t need to be hooked up to a water supply or refrigeration, installation is nice and easy. The minimalist nature of the NEFF coffee machine makes it a stylish option for your morning cup of joe.

    You can clean your machine at the touch of a button

    With the AutoMilk Clean system, you can maintain optimum hygiene of your machine at the touch of a button. This system automatically flushes your milk unit with hot water to make it even easier to clean every day.

    It is whisper quiet 

    Thanks to the silent ceram drive, the ceramic coffee bean grinding mechanism makes the NEFF Coffee Centre exceptionally quiet. With three sophisticated grinding zones, you can ensure the beans are ground perfectly every time.

    Your order can be difficult, without the raised eyebrows 

    Whether you like your coffee strong, piping hot or with specific requirements for your milk, you’ve no doubt experienced judgement from your local barista. With the NEFF coffee machine, you can edit your coffee order with your own specifications so that it is made exactly how you like it. The best bit? You can save up to 8 coffee orders so you never need to enter them again!

    There are so many ways your in-built coffee machine can give you a new appreciation for coffee. If you’re considering buying NEFF products, you can book a product demonstration with one of our home economists to help you learn all about the unique features of our appliances.